Privacy Policy

1. Overview

Forge Platform Systems LLC ("Forge Platform Systems," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have regarding your data. This policy applies to all websites, applications, and services operated by Forge Platform Systems.

2. Information We Collect

We may collect the following categories of information:

• Personal identifiers — name, email address, phone number, and mailing address.
• Business information — company name, industry, job title, and business needs shared through consultations or forms.
• Form submissions — any information you voluntarily provide through contact forms, booking forms, or questionnaires on our website.
• Usage data — IP address, browser type, operating system, referring URLs, pages visited, and interaction patterns collected automatically when you use our services.
• Cookies and tracking technologies — we use cookies, pixels, and similar technologies to analyze traffic, remember preferences, and improve your experience.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Communicate with you about projects, support requests, and account-related matters.
• Send marketing communications, newsletters, or promotional content where you have opted in or where permitted by law.
• Analyze usage trends to improve our website, services, and user experience.
• Detect, prevent, and address technical issues, fraud, or security threats.
• Comply with legal obligations and enforce our terms.

4. How We Share Information

We do not sell your personal information. We may share your data in the following circumstances:

• Service providers — trusted third parties who assist us in operating our business, such as hosting providers, email platforms, analytics services, and payment processors. These providers are contractually obligated to protect your data.
• Legal requirements — when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Forge Platform Systems, our clients, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it. If you request deletion of your data, we will process your request in accordance with applicable law.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials associated with your account.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
• Disable cookies through your browser settings, although this may affect site functionality.

To exercise any of these rights, please contact us at support@forgeplatformsystems.com. We will respond within a reasonable timeframe in accordance with applicable law.

8. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@forgeplatformsystems.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@forgeplatformsystems.com.