Reputation Management

    More 5-Star Reviews. More Booked Jobs.

    Your reputation online directly affects how many calls you get. Contractors with more Google reviews win more jobs — even when they charge more. We build a review system that collects 5-star ratings on autopilot after every job.

    93%
    of customers read reviews before hiring a contractor
    4.5+
    star rating needed to be the obvious choice in most markets
    10×
    more likely to be chosen when you have more reviews than competitors

    What's Included

    A Review System Built for Contractors

    Not a reputation dashboard you'll never log into. An automated workflow that runs in the background and builds your rating job by job.

    Automatic Review Requests

    After every completed job, your system automatically sends a review request by text or email — no manual follow-up needed.

    Google Review Funnel

    Happy customers are directed straight to your Google review page. We remove friction so they actually leave a review instead of forgetting.

    Review Monitoring

    Get notified any time a new review comes in — positive or negative — so you can respond quickly and professionally.

    Rating Growth Over Time

    A consistent review flow builds your rating steadily. Contractors with 50+ reviews and 4.8+ stars win more jobs at higher prices.

    Review Display on Your Website

    Your best reviews are pulled directly onto your website so every visitor sees social proof before they even contact you.

    Response Templates

    We provide ready-to-use response templates so replying to reviews takes 30 seconds, not 30 minutes.

    5.0 — Real result from a Forge client

    "The client reported 11 new leads and nearly 200 site visits after launch. Results vary by market and business, and are not guaranteed."

    Hailey Lewis — Lewis and Sons LLC
    Fencing Contractor · Chattanooga, TN

    Common Questions

    How does the review request system work?

    When a job is marked complete in your dashboard, the system automatically sends a text (or email) to your customer with a direct link to leave a Google review. It's hands-off for you.

    Can I control which customers get a review request?

    Yes. You can exclude any job or customer from the automated sequence — for example, if a job had complications you'd rather not draw attention to.

    What if I get a bad review?

    We monitor for negative reviews and notify you immediately. We provide response templates that help you address issues professionally, which often turns the situation around.

    Does this work on Google My Business?

    Yes. We focus primarily on Google reviews because customers often consider them before hiring. We can also expand to other platforms. Review visibility and customer response vary.

    Ready to Build Your Reputation on Autopilot?

    Reviews can add useful social proof for prospective customers. We'll set up the review workflow as part of your lead-management system; review volume, visibility, and inquiries vary.

    Part of the full Contractor Lead System — or available as a standalone add-on.